Review finds knowledge management boosts public sector performance in emerging economies

Public sector organizations in emerging economies could improve their performance and resilience by taking a more systematic ...
No Jitter

Can you afford not to invest in knowledge management?

Companies with successful strategies for making their CX knowledge AI-ready are seeing double-digit gains in revenue and ...
Forbes

Knowledge Management For Customer Experience: Challenges And Best Practices In 2021

Ashok, CEO of UnfoldLabs, is an innovation veteran who believes in making the world a better place with futuristic technology products. The global market for knowledge management (KM) was worth $381.5 ...
ZDNet

Knowledge management takes center stage in the AI journey

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...
Diginomica

Changing daily operations - how Bracewell law firm overhauled business development with legal knowledge management technology

Houston-based energy law firm Bracewell has overhauled its business development operations using legal knowledge management technology, changing how the firm creates proposals, tracks opportunities, ...
Harvard Business Review

How Knowledge Mismanagement is Costing Your Company Millions

Executives are laser-focused on optimizing their most valuable assets – people, intellectual property, and proprietary technology. But many overlook one asset that has the power to drive revenue, ...