CX firm Genesys is moving beyond LLMs to Large Action Models (LAMs), enabling virtual agents to complete multi-step tasks across systems instead of just answering queries. With Gartner projecting 40% ...

Kerr to captain Australia in Women's Asian Cup, Fowler returns Sam Kerr will lead Australia's bid for a second Women's Asian Cup title with forward Mary Fowler making her long-awaited return to the ...

Spain approves $8 billion in aid for storm-battered regions The Spanish government approved financial aid worth around 7 billion euros ($8 billion) on Tuesday for people affected by the storms that ...

Feb. 13The latest poll from AP-NORC found Trump has a 36% approval rating and 62% disapproval rating, compared to a 40%-59% split in the groups’ January poll (the ...

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